Posts from May 2012

Learning from failure helpful in mastering uncertainty

Frank Kalman writes in this month’s edition of Chief Learning Officer about learning from failure:

…Aside from the psychological distaste associated with human failure, one of the larger barriers keeping more corporations from embracing it as an engine for learning is rooted in organizational culture. Creating a culture where failure isn’t the goal but is treated as a learning driver remains an uphill battle for many, said Amy C. Edmondson, professor of leadership and management at the Harvard Business School. The most frequent gaffe organizations make is equating perfection with good performance.

“The biggest mistake we make is thinking we’re not supposed to make mistakes,” said Edmondson, who wrote an April 2011 research article on the topic for the Harvard Business Review. Read the article here.

In our work on ambiguity, the ability to learn from failure is a requisite for overcoming the fear of uncertainty.

Kalman’s source, Amy C. Edmondson offers a 12-minute video presentation on the subject here.

Executive education, meritocracy and a few lessons from Qatar’s first executive MBA program

Executive Development Group partners Lily Kelly-Radford and Sandra L. Shullman write in this month’s Chief Learning Officer Magazine about their teaching experience in Qatar’s first executive MBA program:

Late in 2010, The International Federation of Association Football announced that Qatar will host its World Cup tournament in 2022. Soccer fans were stunned. It’s not an understatement to say Qatar has not been a powerhouse in the sport. A few months later, Ecole des Hautes Etudes Commerciales de Paris (HEC Paris), a business school ranked first in 2011 by the Financial Times, launched Qatar’s first executive MBA program, including a module on executive leadership. Learning executives were excited, but not surprised. Qatar is striving to become a leader in the region for global learning initiatives…

…How can learning executives help make corporate education an example for greater society? Consider:

Embracing diversity: Being mindful at all times of gender, ethnicity and culture isn’t about being politically correct; it’s related to the curriculum. It also can be a way to lead by example. It can help to be open and ask for feedback from a local resident to learn how to “show up” or participate respectfully in his or her culture.

Learning from students: Schedule time for students to share how their personal experiences relate to their goals in the learning process. This can be as important as course evaluations in any efforts to enhance or improve the program. It is also a way to improve teaching agility and examine or focus on a topic from multiple perspectives.

Being immersed in the local society: Become an active learner by making a point to master regional protocol and local news to be better informed and more sensitive to student experiences in the classroom.

Including topical issues in the coursework: Don’t hesitate to address world politics and current events as they relate to business leadership and strategies. Encourage ethics-based decisions and conscientious solutions.

Read the article here.

Our global business continues to keep us busy in Europe, Africa, the Middle East, Asia and Australia.