Issues vary widely from organization to organization. We have
found it best to custom design programs to meet specific needs.
Our process includes:
- An initial interview with the "champion" or
contact person is held to determine if there is a good fit
between what is needed and how we believe we can help.
- If there
is mutual agreement that we can be of assistance, we then
conduct a series of interviews with your team leader, team
members and other relevant stakeholders. In addition, we
may observe the team at work and ask your executives to complete
a brief survey on the organization culture.
- Based on this assessment
and with the help of the appropriate parties, we design a
change program to produce the desired results.
- Typically, we begin
with feedback of the data and building a plan for improvement.
these sessions are two to three days in length. The core
elements of the program include:
- Assessment and feedback.
- Models for effective
teams and organizations.
exercises and activities.
- Discussion of current
issues facing the team and the organization.
- An action plan.
The discussion of a work-related task the team is currently
dealing with can form the centerpiece of this session,
and a team frequently makes progress on that task as
we move through the program.
Once the plan has been
fine-tuned and accepted, we work with your team to determine
whether and how we can be of assistance during the implementation.
A primary advantage of working with an intact work team is
that the members can give each other ongoing feedback and support
during and after the session as they work to achieve their
goals. This can result in increased effectiveness for both
the team and the organization.